HOW DO I PLACE AN ORDER?

Start by clicking the Contact Us button. Send us all of the relevant information about your order. We will need your logo(s) and graphics in a high resolution format. We will review your logo(s) and graphics and let you know if there are any issues. This process usually takes about 2 to 3 business days.

After we approve your logo(s) and graphics we can proceed with your order. We will need the following in order to create an invoice:

• First and last name
• Team, organization, brand or company name (If applicable)
• Billing address
• Shipping address
• Phone number
• Email address
• Type of product(s)
• Number of items, colours & sizes needed
• Any logo, material or design specifications

Once we receive this information we will create an invoice and send it directly to your email.

After we receive full payment for the products we will start your order. Within 7 business days we will receive your first digital mockup highlighting your logo specifications and components.

We will then send this onto you where you can make any changes you would like before giving approval to head into the final phase.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No. You do not need an account to place an order.

DO YOU HAVE MINIMUM ORDER QUANTITIES (MOQ)?

Yes, there are minimum orders for each item. Please let us know what item(s) you are interested in and we can tell you the minimum orders for each.

HOW CAN I CANCEL OR CHANGE MY ORDER?

Please contact us immediately if you would like to cancel or change your order. Items that have gone into production aren't eligible for change or cancelation.

CAN ORDERS BE EXPEDITED?

Orders cannot be rushed, due to the very detailed process. However, shipping can be expedited once the order is complete.