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Shipping companies at times, mark an item as delivered before it is actually delivered. Please wait a couple of days to see if your items is delivered. Please contact us again if your item does not arrive, and we will help open an investigation to find out where your item is with the shipping company.
If the item is missing or stolen, the shipping company will refund us fully for the items as all of our shipments are insured. We can then offer you a complete reimbursement or we can recreate the items and reship you them. Please allow up to 2 to 4 weeks for reimbursements.